Date: Sat, 23 Jun 2001 19:07:56 +0200 To: Stephen_J_Walcutt@interliant.com, customerservice@interliant.com, supportrequest@interliant.com, Richard_Vicenzi@interliant.com, rvicenzi@interliant.com, webmaster@interliant.com, johncourtney@akllp.com From: "Andreas Heldal-Lund - www.xenu.net" Subject: XENU.NET SITE SHUT DOWN To the Interliant technical and legal departments You shut off my website www.xenu.net on a very short notice, without previously having canceled my hosting contract in a contractually correct manner and with the appropriate notice time, or for contractually founded reasons. You also repeatedly refused to reply to my letters. As a result, my website was down for over two days and other people had to take emergency measures to arrange alternative hosting, while I was caught in my sleep by your actions while on a weekend vacation. This is terribly annoying already as it is. Additionally, I find now that I have lost FTP access to my website, and can thus not retrieve my own files from your servers. The cult of Scientology must have managed to scare Interliant a lot for you to take such measures against a paying customer. In this context I would like to point out that I have been running a cgi-based webboard on my account which was constantly updated with new postings by its users. Thus, all arguments that refer to backups are not applicable and you have effectively hijacked my website and my files. I hereby demand immediate FTP access to the website, so that I can retrieve my files. Please confirm to me that I can do so, or be prepared to face legal action against you. A press kit is currently being prepared and will be distributed widely if this is not sorted out quickly. CC: US and Norwegian council Sincerely, Andreas Heldal-Lund, Nunsteinvegen 9, N-4056 Tananger, Norway Pho: +47 90 04 32 99 Fax: 90 32 35 46 E-mail: heldal@online.no home.sol.no/~spirous www.xenu.net www.hedning.no/hedning ----------------------------------------------------------- "Throughout history it has been the inaction of those who could have acted, the indifference of those who should have known better, the silence of the voice of justice when it mattered most, that has made it possible for evil to triumph." - Haile Selassie -----------------------------------------------------------